Triangle Implementationat Sutton Harbour Holdings PLC

Sutton Harbour Group’s requirement for a property terrier (see “when is a Terrier not a small dog?) was unusual for CML. Most potential clients are seeking a property management and accounting system first and foremost and the Terrier functionality is a beneficial spin off. But Jason Schofield, Sutton Harbour Group’s Property Director, was seeking a system to bring all of his property data together in to one system to facilitate an improved control environment, enable data analysis and improve the efficiency of portfolio management and administration.

Having implemented our “Triangle” application on Sutton Harbour Group’s servers the first phase of the project has been the population of the estate standing data to the property and tenancy records. The system is now live for the purpose of central recording of property data and correspondence management. The second phase will be a step toward using the
accounting functionality to automate the processing of the rentroll and the passing (electronically) of rental demands to Sutton Harbour Group’s corporate accounting system, Sage.

Future phases may involve the roll-out of the application to the marina business to deliver a marina Terrier and assist with the processing of berthing charges. After that there are no specific plans at present but without doubt the system has the depth and breadth of functionality necessary to support the Sutton Harbour Group business as it grows in to the
future. Jason Schofield, Executive Director at Sutton Harbour Group comments ‘the Triangle software will benefit operations further as information will be accessible to team members at all times. It is the Group’s aim that many areas of the business will benefit as we continue to roll out the software through our planned phased approach. CML Triangle
has assisted in Sutton Harbour Group gaining ISO 9001 accreditation which recognises the Group’s internal quality management and ensures that its products or services satisfy its customers’ quality requirements. Good communication between Sutton Harbour Group and CML has ensured for a smooth implementation of the software.

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